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Head-to-head · Enterprise suites
OpenAI builds outstanding models and a polished agent for end users. ZeaIQ is the platform around agents: approvals, documents, phone lines, ROI and audit, on OpenAI or eight other providers, in your cloud or air-gapped.
| Area |  | OpenAI |
|---|---|---|
| Build | 3 of 3 | 1 of 3 |
| Automate | 4 of 4 | 2 of 4 |
| Govern | 3 of 3 | 1 of 3 |
| Operate | 2 of 2 | 0 of 2 |
| Connect & deploy | 6 of 6 | 2 of 6 |
| Built in | 18 of 18 | 6 of 18 |
Built in: 18 of 18One governed runtime for agents, teams, workflows, browser robots, documents, data, apps and voice, with the same policy rules, audit and ROI on every surface.
OpenAI
Built in: 6 of 18OpenAI delivers agents mainly inside ChatGPT, through workspace agents and the long-running ChatGPT Work agent, and to developers through its API and open-source Agents SDK, with Frontier as a sales-led enterprise layer.
The short version
you need process automation with approvals, document review, channels like WhatsApp and the phone, model choice beyond one vendor, or a deployment you control.
you want ChatGPT's own assistant experience for knowledge workers, or developers who will build directly on OpenAI's API and Agents SDK.
Why teams pick ZeaIQ
OpenAI's Agent Builder canvas and Evals platform close on 30 November 2026, after the Assistants API closed in August. ZeaIQ's builders, evals and APIs are one platform you can run yourself.
ChatGPT agents run on OpenAI models in OpenAI's cloud. ZeaIQ runs agents on nine providers, OpenAI and Azure OpenAI included, as SaaS, in your cloud or air-gapped.
ChatGPT agents pause for permission, but no process designer remains after Agent Builder closes. ZeaIQ workflows have 26 node types, approval gates with roles and durable resume.
On OpenAI, document extraction and phone agents are developer builds on the API. ZeaIQ ships document review, WhatsApp, Teams, email and SMS, and phone agents on your SIP trunk.
Capability by capability
Each rating links the public documentation it comes from, reviewed 29 October 2026.
Describe an agent, get a tested one
ZeaIQ Built in
Describe the job and Agent Studio builds and tests the agent, or start from 30+ templates. Custom tools come from OpenAPI specs and MCP servers.
OpenAI Built in
Workspace agents (Business, Enterprise, Edu) are built by describing a workflow; the Agent Builder canvas retires on 30 November 2026.
Source: openai.com · Apr 2026(opens in a new tab)Hand-offs, parallel work, a manager
ZeaIQ Built in
Five orchestration patterns: sequential, concurrent, handoff, group chat and a Magentic manager that plans the work and assigns it.
OpenAI Code
The Agents SDK provides handoffs and manager-style agents as tools; the no-code multi-agent canvas is being retired.
Source: openai.github.io(opens in a new tab)Durable processes that wait for people
ZeaIQ Built in
26 node types and 8 triggers, approval gates with required roles and 4 to 72 hour timeouts, and runs that resume from a checkpoint on the version they started.
OpenAI Partial
Agents run on schedules and pause for permission before sensitive actions; no process designer once Agent Builder closes.
Source: openai.com · Jul 2026(opens in a new tab)Agents that operate real websites
ZeaIQ Built in
Teach a task by showing it. The recipe replays with no model calls, an AI agent takes over if the page changes, and a second model verifies every finished run.
OpenAI Built in
ChatGPT Work operates desktop apps and a built-in browser, including in scheduled tasks.
Source: openai.com · Jul 2026(opens in a new tab)Extraction, confidence, reviewers
ZeaIQ Built in
Eight templates, per-field confidence, cross-field validation and side-by-side review of only the flagged fields, inside the workflow.
OpenAI Code
We found no packaged document processing or review queue; developers build extraction with structured outputs.
Source: openai.github.io(opens in a new tab)Generated from a prompt
ZeaIQ Built in
Build App turns a prompt into an internal app or site that can query your databases; Create Slides builds cited decks from your documents and data.
OpenAI Built in
ChatGPT Work produces slides, sheets, docs and shareable web apps through Sites (public beta).
Source: openai.com · Jul 2026(opens in a new tab)Speech, phone numbers, calls
ZeaIQ Built in
Voice chat and realtime Live on every chat surface, and inbound and outbound phone agents on your own SIP trunk, with approvals during calls, a live console and call QA.
OpenAI Code
Realtime voice agents, including SIP phone calls, are built by developers on the Realtime API and Agents SDK.
Source: developers.openai.com(opens in a new tab)Enforced on every tool call
ZeaIQ Built in
Rules run as middleware on every tool call and can deny it, hold it for approval or allow it. Written in plain English, compiled for review and dry-run tested.
OpenAI Partial
Admins limit tools and actions, and agents ask permission before sensitive steps; we found no central policy engine.
Source: openai.com · Apr 2026(opens in a new tab)Approve what goes live, stop it fast
ZeaIQ Built in
Immutable versions with diff and rollback, eval-gated publishing with an approver, and one kill switch across chat, API, channels, MCP, A2A and teams.
OpenAI Partial
RBAC on who builds and shares, admin suspend and a Compliance API; we found no versioned publish approval.
Source: openai.com · Apr 2026(opens in a new tab)SSO, roles, audit, certifications
ZeaIQ Built in
SAML 2.0, OIDC, LDAP/AD and MFA; seven roles and 60+ permissions; hash-chained audit. SOC 2 Type II, ISO 27001, HIPAA and GDPR.
OpenAI Built in
SOC 2 Type 2, ISO 27001/27017/27018/27701, CSA STAR and HIPAA BAA options; SAML SSO, SCIM, RBAC and audit logs.
Source: openai.com(opens in a new tab)Quality and spend for every run
ZeaIQ Built in
One run ledger records every turn on every surface with tokens, cost, latency and tool traces; evals use rubric judges and simulated users.
OpenAI Partial
SDK tracing and agent run counts; the Evals platform shuts down on 30 November 2026.
Source: developers.openai.com · Jun 2026(opens in a new tab)Hours saved and value, from real runs
ZeaIQ Built in
Value baselines turn real runs into hours saved, FTE equivalent, net value, ROI multiple, cost per case and straight-through rate per agent and workflow.
OpenAI Not documented
We found no hours-saved or ROI reporting for agents.
Source: openai.github.io(opens in a new tab)Teams, Slack, WhatsApp, email, web
ZeaIQ Built in
Microsoft Teams, Slack, WhatsApp, Microsoft 365 email, SMS and a branded web widget, plus Teams apps and SharePoint embeds with single sign-on.
OpenAI Partial
Workspace agents answer in ChatGPT and Slack, and ChatKit powers website chat; WhatsApp not found.
Source: openai.com · Apr 2026(opens in a new tab)OpenAI-compatible API, MCP, A2A
ZeaIQ Built in
OpenAI-compatible /v1 chat completions for agents and teams, one MCP server per organization (agents and workflows as tools) and A2A agent cards.
OpenAI Partial
MCP client in the SDK and ChatGPT, and the API defines the OpenAI format itself; no A2A support found.
Source: openai.github.io(opens in a new tab)SDKs and a branded widget
ZeaIQ Built in
TypeScript, Python and React SDKs for Connected Apps, a branded website widget, signed webhooks and scoped API keys.
OpenAI Built in
The ChatKit web component with a self-hosted server, plus Python and TypeScript Agents SDKs.
Source: developers.openai.com(opens in a new tab)Including local and sovereign
ZeaIQ Built in
Nine providers including Anthropic, Gemini, Bedrock, Azure AI Foundry, Ollama, Core42 Compass and ZeaLLM, switched per agent with failover.
OpenAI Partial
The SDK supports 100+ providers, including self-hosted endpoints; ChatGPT agents run on OpenAI models.
Source: openai.github.io(opens in a new tab)SaaS, your cloud or air-gapped
ZeaIQ Built in
Multi-tenant SaaS, a dedicated single-tenant instance on Docker Compose or AKS, or air-gapped on-premises with licences verified offline.
OpenAI Partial
OpenAI-hosted SaaS with residency in 10 regions; the SDK and ChatKit can be self-hosted; no air-gapped option found.
Source: openai.com(opens in a new tab)Install vetted agents, run your own
ZeaIQ Built in
A public marketplace with Try live, plus a private organization catalog with admin install approval and portable packages.
OpenAI Built in
Workspace agent templates, a shared team directory and a plugin directory in ChatGPT.
Source: openai.com · Apr 2026(opens in a new tab)To match ZeaIQ with OpenAI
To be fair
Yes. OpenAI and Azure OpenAI are two of ZeaIQ's nine model providers. Each agent picks its model, with failover at call time, and ZeaIQ's realtime Live voice runs on OpenAI or Azure OpenAI realtime models with your own key.
No. ZeaIQ's agent builder, workflows and evals are its own and run on any supported provider, so a change in one vendor's tools doesn't change how your agents are built or governed.
Yes. ZeaIQ serves every agent and team on an OpenAI-compatible chat completions endpoint, so any OpenAI client can call them by changing the base URL and the model name.
Bring one real use case. We build it with you on ZeaIQ and show the governance, audit and ROI views your stakeholders will ask for.
OpenAI and other product names are trademarks of their owners, used only to identify the products compared. The information comes from public documentation reviewed and may have changed since. Ratings describe documented capabilities, not performance.